Hi I am Sakib Jalil!

You can contact me at jalil.sakib@gmail.com or sakib.jalil@my.jcu.edu.au.

Why do we need to study HCI (Human-Computer Interaction)?

We need to understand more about how to support and enhance creativity of humans through technology. Technology should not be a barrier to humans of any age. 

Human-centered design processes bring us closer to understand how people work. HCI also helps develop tools and techniques for evaluating the direct impact of systems and their wider social, economic, political and ethical effects. 

Often in technology interventions, development and research should  be done together. Often this research has to be done as an empirical evaluation in order to understand the impacts of an intervention. HCI allows us to do these research. Only during interaction, we can understand the impacts, the factors that impact and how to change the impacts on humans by making changes in the design of a technology.

 

My Research Areas

Human-Centred Evaluation, Persuasive Technology/ Behaviour Change Support Technologies, Assistive Technologies, User-experience of Telemedicine,

mhealth and ehealth.

My PhD Research

My PhD evaluated a telemedicine intervention for type 2 diabetes patients. I focused on the  interaction pattern between the patients and the technology.

Often a medical intervention is desinged ad-hoc or they are simply a digital version of the existing healthcare delivery model.

But  "How do a patient feel using the intervention ?",  "What do patients want to see on the device?", or  "What makes patients adopt/refuse/like/dislike an intervention?" are not investigated in clinical trials.

Clinical trials are targeted to measure only improvements in medical conditions and the treatment’s cost effectiveness. They do not investigate patients’ experiences with these technologies. However, the effectiveness of a technology also depends on the interaction pattern between the technology and its users, especially the patients. The discipline of Human-Computer Interaction (HCI) provides various user-centred evaluation methods to assess user interaction and satisfaction with a technology.

 

 Intervention

 

As a component of this qualitative research study, I developed a novel research methodology - the Clinical User-Experience Evaluation (CUE). The CUE is a HCI user-evaluation technique that complements a wider medical clinical trial. This clinical trial investigated medical improvements and cost effectiveness of telemedicine in-home monitoring technology for type 2 diabetes patients in the Townsville region in Australia. The clinical trial was governed by the Townsville- Mackay Medicare Locals (TMML). The CUE investigated how patients interacted with in-home monitoring technology that was being used as part of TMML’s clinical trial.

Prior to the implementation of the CUE, I conducted a meta- synthesis of past clinical trials of type 2 diabetes. The meta-synthesis demonstrated that past telemedicine technologies had positive

behavioural outcomes on patients. Therefore, implementation of CUE held promises of new findings in a traditional clinical trial.

Data from CUE was analysed and presented as the following topics in this thesis.

  1. Patients’ experience of using the device;

  2. A User-Centred Design for type 2 diabetes patients;

  3. Domestication of the technology; and

  4. "Hidden Hypotheses" by patients and nurses-- "Hidden Hyptheses" is a term that I came up with to expresse my observations about the assumptions that the patients made about the trial, the assumptions that the nurses made about the patients and the technology. They were unaware of each others' assumptions but I as a an observer could see these.  (see chapter 7 of thesis)

 

My Education

PhD Cum Laude (Medal of Excellence), Information Technology, College of Business, Law and Governance, James Cook University.

 

        medal                                  medal front

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PhD Advisors: Prof. Ian Atkinson and A/Prof Trina Myers

 Thesis Title: CLINICAL USER-EXPERIENCE EVALUATION OF TYPE 2 DIABETES PATIENTS USING AN IN-HOME MONITORING DEVICE: COMPLEMENTING A TELEMEDICINE CLINICAL TRIAL WITH HCI EVALUATION

MSc by Research in Decision Support System and Ergonomics, Engineering Management Program, Sirindhorn International Institute of Technology, Thammasat University (2008)

BSc Information Technology (Information Systems), School of Information Technology, Sirindhorn International Institute of Technology, Thammasat University (2004)

Publications

First Author of the following International Publications:

  1. “Integrating Persuasive Technology to existing Telemedical Applications for Type 2 Diabetes ” Persuasive Technology Workshop, April 5-7, Salzburg, 2016.
  2. “A Meta-Synthesis of Behavioral Outcomes from Telemedicine Clinical Trials for Type 2 Diabetes and the Clinical User-Experience Evaluation (CUE)” Journal of Medical Systems, 39(3), 1-21, (2015).
  3.  “But it doesn’t go with the décor: domesticating a telemedicine diabetes intervention in the home” In Proceedings of OzCHI, Dec 2-5, Sydney, 2014.
  4.  “Design Implications from the Preliminary Results of a Telemedicine Patient-Technology Interaction Study” Proceedings of 7th International Symposium on Visual Information Communication and Interaction (VINCI 2014), August 5-8, Sydney, 2014.
  5.  “Persuasion for In-home Technology Intervened Healthcare of Chronic Disease: Case of Diabetes Type 2”  CEUR (Centre for European Union Research) : Doctoral Consortium Persuasive Technology Sydney April 2, 2013.

 

Publications from MSc -International Journals:

  1.  “Effects of body height, notebook computer size, and workstation height on recommended adjustments for proper work posture when operating a notebook computer, ” Journal of Human Ergology, Vol. 37, pp. 67-81. (second author)
  2. “Analytical Algorithms for Ergonomic Seated Posture When Working with Notebook Computers,” Industrial Engineering & Management Systems, Vol. 6, No. 2, pp. 146-157.   

 

Publications from MSc -International Conference Proceedings:

  1. “Computerized solution approach to improving work posture during notebook computer operation,” In Proceedings of the 2nd International Conference on Applied Human Factors and Ergonomics (2008 AHFE) jointly with 12th International Conference on Human Aspects of Advanced Manufacturing (HAAMAHA) [CD-ROM], 14-17 July 2008, Las Vegas, Nevada, USA. (second author)
  2. “Analytical Algorithms for Adjusting Body Orientation and Notebook Computer Settings to Obtain Ergonomic Seated Posture,” Proceedings of the 8th Pan-Pacific Conference on Occupational Ergonomics. (CD-ROM)
  3. “PostureAdjuster: Decision Support System for Ergonomic Notebook Computer Operation,” Proceedings of the 8th Pan-Pacific Conference on Occupational Ergonomics. (CD-ROM)
  4. “Use of ‘Workstation – NBC” Adjustment Matrix as a Practical Tool to Estimate Recommended Adjustments for Proper Work Posture,” Proceedings of the 8th Pan-Pacific Conference on Occupational Ergonomics. (CD-ROM)
  5. “Discrete Multi-Mode Choice Model”, Proceedings of the 7th Asia Pacific Industrial Engineering & Management System,” Bangkok, Thailand, (APIEMS 2006). (second author)
  6. “Mode Choice Through Shortest Path Algorithm”, INFORMS International Conference INFORMS 2006 (Institute of Operations Research and Management Science), Hong Kong. (second author)